Emergency Medical Service

The City of Council Bluffs Emergency Medical Service provides an Advanced Life Support (ALS) system that has evolved since 1996 and has grown to the level of an excellent service that it is today.

The system benefits from enhanced 911, Advanced Life Support staffed engine companies, ALS ambulances, actively involved hospitals, and a comprehensive continuous quality improvement process to produce one of the highest cardiac arrest save rates in the nation. In 2008 the national average of survival from cardiac arrest was 6%-10%, Council Bluffs had a 44% survival rate. Eight patients walked out of the hospital without any neurological deficits from their cardiac arrest.

Each year our department responds to over 7,000 fire and EMS incidents with over 80% being EMS responses. Cardiac arrests are approximately 1% of our EMS responses.

The Council Bluffs Fire Department is manned by 100 firefighters with 38 being certified paramedic specialists. The three state of the art ambulances are each staffed with a paramedic along with 5 engine companies to provide a quick response ALS service. This means a paramedic will be at your side within minutes even if an ambulance responds from across town.

The EMS system continues to develop and maintain new methods of delivering high quality EMS care to the City of Council Bluffs. The Fire Department works in conjunction with hospitals and trauma centers to provide cost effective and superior clinical emergency medical services. Medics are given daily feedback on diagnosis and outcome of their transported patients which allows for analytic review.

The system operates on a county wide EMS protocol that is continually reviewed and updated to the most current evidenced based treatments and equipment available. Some skills included in the protocol; CPAP, 12 Lead EKG's, field activated cath lab notifications, aggressive pain management protocol including intranasal medications, IO drills, Res-Q-Pod circulatory enhancement device, Co2 and CO monitoring devices to name a few.

Studies from the American Heart Association shows those who received CPR started by a bystander had a greater chance of survival than those who did not. Each year our statistics show about half of our cardiac arrest saves, received bystander CPR, therefore we encourage everyone to learn bystander CPR to help us continue and maintain a high survival rate from cardiac arrest. To learn more contact the American Red Cross, American Heart Association, or your local fire department.

Council Bluffs Fire Department EMS Division Chief - Rick Benson at 712-328-4622

EMS Billing Questions - 1-800-248-2262 Ext. 3459 (leave message)

How do I become an EMT or Paramedic Specialist? To find out more information on becoming an EMT or Paramedic, please click on the below sites.

Public Resources

Copyright 2012 City of Council Bluffs, Iowa , All rights reserved.